At the time of this writing, Instagram has more than one billion active users on a monthly basis. Presuming the number were precisely one billion, which every user just connected to Instagram for aid when annually, that would still suggest 2,739,726 questions daily.
So it’s not that unexpected that Instagram does not have a consumer assistance group prepared to actively engage with users; that would need an army.
They do have a direct contact number and e-mail– their contact contact number is (650) 543-4800, and their contact e-mail is support@instagram.com— however it’s not likely you’ll get a human reaction through these channels.
Rather, Instagram provides a robust aid center that can assist address most concerns, and they make it simple for you to report problems with material you see on the website.
These functions are offered for both the iPhone and Android apps, in addition to through the desktop site.
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How to get Instagram assistance through the app
1. Open the app and after that tap your icon in the bottom-right corner.
2. Tap the parallel bars in the top-right corner.
3. Tap “Settings” at the bottom of the menu.
4. Tap “Assist” on the next screen.
5. Select “Assist Center,” and from there you can search by subject, narrowing in on the concern at hand.
How to get Instagram assistance through the site
You can browse through the majority of the very same actions as above through your Instagram account on a computer system, however the fastest method to get to the aid center is merely getting in https://help.instagram.com into your navigation bar.
From there, you can look for your response.
How to report a concern to Instagram
If you see a post you believe breaks the guidelines, be it spam or unsuitable, simply tap the 3 little dots on top right of the post, struck “Report,” and after that pick the factor.
You can likewise report problems through the Assistance Center. The very best method to get active assistance from Instagram is to report a particular concern, however ensure you have a genuine complaint prior to taking these actions.
1. Go to the Assistance Center as explained above.
2. Click “Personal Privacy and Security Center” on the left-hand menu.
3. Click “Report Something” on the left-hand menu.
4. Select the kind of concern, then follow the actions Instagram sets out to report the concern.
