Concerns with the Google Pixel 3 are accumulating after consumers got hands on it almost a month earlier. Now, some gadget owners f ind they can’t utilize the video camera due to a devastating bug.

Numerous users have actually reported this bug on Reddit and Google item online forums. Some folks see a blank viewfinder when opening the video camera app, while others experience a mistake message worrying the video camera motorist.

This defect likewise makes the video camera unusable in third-party apps like Instagram, Facebook Messenger, and Snapchat.

Charged’s Owen Williams states that third-party apps are not having the ability to utilize the video camera since the system believes it is still being utilized by another app:

I went into this for a long time, siphoning through logs and poking around in the video camera API, and it seems associated with the system not properly launching a lock on the video camera gadget, triggering other apps to presume that it remains in usage, and crash. Normally, this is required to launch, nevertheless, in this case, it appears that a firmware flag or other modification triggers the system to be not able to launch the lock at all.

Numerous users attempted treatments like restarting the phone, clearing cache of the app, and even carrying out a factory reset on the phone. However the majority of the efforts have actually been useless. These users wound up asking for a replacement system from Google. Nevertheless, the business is declining all replacement demands.

Credit: Google

At the minute, there’s no declaration from Google concerning a repair. We’ll upgrade the post if the business chooses to release a solution. Nevertheless, a Google assistance executive informed a client that the advancement group is examining the bug.

Formerly, some users discovered they could not conserve images shot with the video camera app. Google assured later on to launch a repair, however hasn’t yet provided an upgrade to solve it.

This concern is another mark on the Pixel series’ bad performance history for many years. We’re including it to our Pixel 3 bug tracker, which you can follow on this page

Released November 20, 2018– 06: 24 UTC.