Enlarge / (*** )Anthem might look stunning. However what’s that worth when it makes your console hard-lock to the point of completely powering down? (*********** ).
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After a weekend filled with reports about Anthem (******** )problems on PS4, individuals who acquired the video game on that console got a sliver of “excellent” news on Monday: you can most likely get a no-questions-asked refund for your purchase if you ask Sony for it.
(****************** )The story starts with a frightening “complete “system crash mid-game, which does not simply hard-lock the video game or dispose users into a mistake message and system menu. Rather, the crash totally powers down PS4 consoles, as if the power cable had actually been tugged out. That implies a tap of the controller’s” PS” button will not power the console back on. As soon as users push the system’s power button, the PS4 restarts in a black,(******************************************************** )p-resolution screen to look for possible concerns with damaged memory(******** ). After that disk check, the console’s menus advise users not to power down their systems in such a risky method.
However, once again, that’s the fault of the video game Anthem since its Thursday, February 28 spot on PS4. Numerous threads on the video game’s r/AnthemtheGame Reddit neighborhood have actually emerged with users grumbling of the exact same concern , and they have actually indicated video games reporters and critics like Huge Bomb’s Brad Shoemaker reporting the exact same crash (Ars Technica does not have a copy of the video game on PS4 to test.)
No typical recreation course has actually yet been validated, however some users have actually reported preventing the concern by constantly hard-quitting the video game after a session rather of putting their PS4 consoles to sleep. A minimum of one user reported that this hard-lock completely bricked a console , however since press time, that release seems far rarer.
Without any public reaction from Anthem ‘s designers at BioWare, users at Reddit and BioWare’s online forums started reporting that they had actually connected to Sony’s customer care channels asking for refunds for the video game’s digitally acquired variation. Their reported success stories motivated Range ‘s Brittany Vincent to do the exact same by means of PlayStation’s customer care chat system. She reported that her refund was processed quickly after waiting in a normal customer care line.
When inquired about the authenticity of these crash reports, BioWare’s agents reacted with a link to a Monday post on the matter:
Sony did not instantly react to Ars Technica’s ask for talk about the story.
The news follows BioWare’s guarantees that its current upgrade to the video game on all platforms would repair an odd “endgame” concern : that top-level gamers were getting swaths of useless loot in harder-difficulty objectives. These consisted of weapons and products with “engraving” bonus offers that didn’t use to the challenge which they were connected (e.g., sniper-rifle benefits for a handgun) and “masterwork” products that dropped in the video game’s weakest rarity tiers.
In both cases, gamers were getting products that were mathematically trash after playing through a few of the video game’s hardest and grindiest levels presently offered. BioWare’s upgrade on that spot didn’t describe precisely how this mathematical flubbing made it into the last video game in the very first location. However in between that issue and this PS4 hard-lock concern, more gamers are starting to ask (as I performed in. my evaluation of the video game). how “last” Anthem actually is
Future gamers will not see those janky product drops, BioWare states. However impacted gamers do not get automated upgrades to the scrap they built up prior to a spot attended to that concern.
